Which phrase is acceptable when serving coffee to a guest?

Which phrase is acceptable when serving coffee to a guest?

• A. Would you like your coffee with cream?
• B. My pleasure, do you care for cream or sugar?
• C. Here’s your coffee, enjoy it!
• D. Just take it as it is

Answer: (B)

The phrase "My pleasure, do you care for cream or sugar?" is an appropriate choice when serving coffee to a guest because it conveys a sense of hospitality and attentiveness. This response not only acknowledges the guest's request but also proactively offers options to enhance their experience with the coffee. It reflects a courteous attitude and a willingness to accommodate their preferences, which is essential in a service-oriented environment. This approach encourages interaction and shows that you care about the guest's enjoyment of the beverage, aligning with best practices in customer service. It creates a welcoming atmosphere and enhances the overall dining experience by inviting further conversation about the guest's preferences. Thus, it exemplifies excellent service etiquette.

The phrase "My pleasure, do you care for cream or sugar?" is an appropriate choice when serving coffee to a guest because it conveys a sense of hospitality and attentiveness. This response not only acknowledges the guest's request but also proactively offers options to enhance their experience with the coffee. It reflects a courteous attitude and a willingness to accommodate their preferences, which is essential in a service-oriented environment.

This approach encourages interaction and shows that you care about the guest's enjoyment of the beverage, aligning with best practices in customer service. It creates a welcoming atmosphere and enhances the overall dining experience by inviting further conversation about the guest's preferences. Thus, it exemplifies excellent service etiquette.